Top Benefits of Top Thai Restaurant Online Order
For the longest time, it has been a common practice of restaurants to offer menu selections to their customers through delivery and takeout services. A member of the restaurant staff will take orders over the phone then deliver these to the kitchen to be prepared. Once the order is ready, this will go to the front of the restaurant where the customer or the person who handles restaurant deliveries can pick it up. This process of ordering, however, has gone through changes because of the rise of modern technology.
Today, restaurants have the option to add a point of sale system to their websites that will work to improve the ordering experience of customers. This gives customers the chance to place their orders online with their preferred restaurants with no need to step outside their home. Customers warm up to the availability of Thai restaurant online order for the advantages it offers like ease of use and affordability.
Restaurants themselves are enjoying the benefits that online orders can provide as well.
Increase in Sales
When a member of the restaurant staff takes food orders for takeout or delivery over the phone, it won’t be likely that extra item suggestions will be part of the discussion. The staff member is going to write down the ordered items, provide a pickup or delivery time, and end the call before he or she goes back to the task at hand. Once phone calls come in during rush hour, employees will find it hard to multitask without making a mistake somewhere.
Online food ordering systems, on the other hand, open windows of possibilities for the customers. A restaurant can customize online menus, highlighting any specials taking place or making menu suggestions while the customers add food items to their checkout cart. A customer can also take time in checking the menu, browsing the current specials, and making added selections beyond what they typically order during a phone call. This will lead to a bigger order size for every customer, resulting to increase in sales for restaurants.
High Accuracy of Orders
When delivery or takeout food orders are received over the phone, chances are something is going to go wrong. Such errors can include verbal understandings to miscommunications of changes. The kitchen will then incorrectly prepare the orders that will leave customers disappointed.
Thai restaurant online order can get rid of these common mistakes. Customers will be able to make changes to the menu items using the comment message box found on the online order form. This will clearly spell out how customers wish to receive the item so the kitchen need not worry about making inaccurate orders. This can also get rid of handwriting discrepancies.
Positive Customer Service
One of the biggest aspects of running a restaurant is customer service. If things go wrong or incorrect orders come out of the kitchen, a customer can just take out their smartphone and tell others about their bad experience. What was supposed to be a simple mistake can lead to loss of customers for the past next few days once people see these negative reviews. Online ordering will let restaurants put customer service on top of their menu.
NuchDesigns.com can help you prepare your Thai restaurant online order so you can get rid of these worries once and for all.